Terms and Conditions

Email: hello@cococampus.com

Address: The Business Exchange, Floor 1, Waterway House South, 3 Dock Road, Victoria and Alfred Waterfront, Cape Town, Western Cape, 8002, South Africa

Telephone: +27 21 202 0622

Coco Campus is intended for working professionals. You must be at least 18 to create an account or enrol in a programme. If you are under 18, a parent or guardian must contact us at hello@cococampus.com and enrol on your behalf.

You are responsible for keeping your login details confidential and for everything done under your account. Tell us promptly at hello@cococampus.com if you believe someone else has gained access.

Accounts are personal to you. You may not share, sell, transfer or allow anyone else to use your account or your access to a programme. We may suspend or close an account we reasonably believe is being shared, and we may do so without refund.

You must give us accurate information when you register and keep it up to date.

Prices are shown on the relevant programme page and are quoted in South African Rand unless stated otherwise. Prices include VAT at 15% where VAT applies.

We may change our prices at any time, but a change will never affect a programme you have already paid for.

Payment is taken at the point of enrolment through our payment provider. Your card details are entered directly with that provider and are processed by them. We do not receive or store your full card number.

Your enrolment is confirmed once payment has been received and we have sent you confirmation. Access to programme material begins at that point, or on the published start date where a programme runs to a schedule.

Unless the programme page says otherwise, access continues for the period stated on that page. Where no period is stated, access continues for as long as the programme remains available on the platform.

Cooling off. Section 44 of the Electronic Communications and Transactions Act gives you the right to cancel certain electronic transactions within 7 days without reason. That right does not apply to digital content you have already begun accessing, so it applies only where you have not yet opened any part of the programme.

Our refund position. In addition to any right you have in law, we will refund a programme in full if you request it within 14 days of enrolment and you have completed no more than 20% of the material. Requests go to hello@cococampus.com.

After that point, fees are not refundable, because the material has been delivered.

If we cancel or materially change a programme you have paid for and you do not accept the change, you will receive a pro rata refund for the portion not delivered.

Nothing in this clause limits your rights under the Consumer Protection Act 68 of 2008 where that Act applies to you.

All course material, videos, workbooks, templates, assessments, graphics, text and design on Coco Campus belong to Coco Corporate (Pty) Ltd or to our licensors, and are protected by copyright and other intellectual property rights.

When you enrol, we grant you a personal, non-transferable, non-exclusive licence to access and use the material for your own learning for the duration of your access. That licence does not permit you to:

• copy, record, screenshot, download or reproduce material except where we expressly provide a download
• share, distribute, publish, sell, licence or make material available to anyone else
• use material to build or deliver a competing product, course or training
• remove any copyright notice or branding

Templates and tools we expressly describe as yours to use in your own business may be used for that purpose. They may not be resold or distributed as standalone products.

We take unauthorised distribution of our material seriously and will act on it, including suspending access without refund and pursuing recovery of loss.

You keep ownership of anything you post, upload or submit. By posting it you give us a non-exclusive, royalty-free licence to host, display and use it for the purpose of running the platform and the programme.

Community spaces are shared. Treat anything you post there as visible to other members. You agree not to post anything unlawful, defamatory, discriminatory, harassing, obscene, misleading, in breach of someone else's rights, or that promotes a competing product.

We may remove content and suspend access where these rules are broken. We do not routinely monitor community content, but we will act when something is reported.

We deliver our programmes with reasonable skill and care, and we work hard to make them genuinely useful.

We do not promise any particular commercial, financial or professional outcome. What you get out of a programme depends on your circumstances and the work you put in. Nothing on Coco Campus is a guarantee of results, and nothing on Coco Campus is legal, financial, tax or investment advice. Where a programme touches on those areas it is general education, and you should take your own professional advice before acting.

Where a certificate is issued, it records completion of our programme. It is not an accredited or regulated qualification unless the programme page expressly says so.

We aim to keep the platform available at all times, but we do not guarantee uninterrupted access. Access may be interrupted for maintenance, upgrades, or reasons outside our control, including failures by our platform provider or your own internet connection.

We may change, suspend or withdraw programmes and features. Where a change materially affects a programme you have paid for, clause 6 applies.

You may close your account at any time by contacting hello@cococampus.com. Closing your account does not entitle you to a refund except as set out in clause 6.

We may suspend or terminate your access, without refund, if you materially breach these terms, in particular by sharing your account or distributing our material.

Clauses 7, 9, 12, 13 and 15 survive termination.

Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded, including your rights under the Consumer Protection Act where it applies.

Subject to that, our total liability to you in connection with a programme is limited to the fees you have paid us for that programme in the twelve months before the claim arose.

We are not liable for indirect or consequential loss, or for loss of profit, revenue, business, goodwill, data or anticipated savings.

We process personal information in line with POPIA and, where applicable, the UK and EU GDPR. Our Privacy Policy explains what we collect, why, how long we keep it and what rights you have. Our Cookie Policy explains the cookies we set.

Where we link to another website, we do so for convenience. We do not control those sites, do not endorse them, and are not responsible for their content or their handling of your information.

Whole agreement. These terms, with the Privacy Policy and Cookie Policy, are the whole agreement between us on their subject matter.

These terms, and any dispute arising out of them or your use of Coco Campus, are governed by the law of the Republic of South Africa.

You and we agree to submit to the non-exclusive jurisdiction of the South African courts, and specifically the Western Cape Division of the High Court, Cape Town.

If something goes wrong, please tell us first at hello@cococampus.com so that we can put it right. We aim to acknowledge complaints within 5 working days.

For privacy matters you may also complain to the Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001, complaints.IR@justice.gov.za.